Improving The Game at Mecca Bingo – X240 Bingo Tablet
“Mecca and Captec worked
together to deploy a new tablet gaming product to fit the changing customer needs. The new X240 offers a more flexible platform to deliver games in a more modern and experiential way, whilst still supporting service solutions to meet the changing needs and expectations of Mecca customers.”
Rob Brown, E-Gaming Development Manager
Mecca Bingo has been an established name within the UK bingo industry for over 50 years. They are passionate about providing a world-class service with quality products for their customers, to give them the experience they deserve. As a result, Captec has developed the new and improved X240 product to refresh their estate. The innovatively re-designed Mecca Bingo Luton site has been the first hall to receive the new product.
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Enquiring about: Improving The Game at Mecca Bingo – X240 Bingo Tablet
The Challenges:
Upgrade Mecca’s EBT estate to 10”, higher performing solution, starting with the new flagship Luton club
Improved customer ergonomics, ease of use and elimination of cable and connector damage through cableless charging
More powerful CPU and graphics performance with increased memory to support new games and applications
Provision of EBT’s to maintain connectivity across multiple wireless access points throughout the club and without loss of any data
Enhance customer self-service experience via cableless charge stations and colour-coded status indicators
Demonstrate to the marketplace Mecca’s continued investment in their business and customers post Covid 19
The Solution
Collaboration with Mecca to ensure the X240 EBT meets bingo market requirements
Manufacturing of the new X240, using the latest quad-core Intel processer with 4GB DDR4 DRAM memory to support new game software and applications
Battery charging circuit re-designed for improved longevity and serviceability
Selection of the intel Wi-Fi module AC 9461 / WiFi 802.11 ac b/g/n to optimise access point connectivity throughout the club
Bespoke extended warranty service pack, including an in-warranty 3-day service level agreement
Quick reaction on-site service team to ensure maximum EBT estate up-time
The Outcome
A high-performance EBT supporting a new range of games and applications, improving revenue performance and customer satisfaction, attracting and engaging a younger audience
Delivery of 60 and 20 bay charging stations with a compact footprint, providing flexible estate management capability
Demonstrating to customers Mecca’s continual investment in new technologies as a leader in the bingo market
The continuation of the strategic relationship between Mecca and Captec signifies confidence in our products, their longevity and our service and support capability
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